GoldenRoo – Support

GoldenRoo Support Contacts

Australian players can contact GoldenRoo Casino for help with account access, payments and promotions. Choose a contact option below to explain your question or share feedback.

Phone Support

Describe your question clearly and have any relevant transaction references available. Never share your password, card security code or wallet recovery phrase.

Contact by phone at +61 429 450 433.

Live Chat

Start Live Chat on the GoldenRoo website to discuss account access, deposit and withdrawal questions, bonus conditions or technical issues. Explain what happened and include any relevant error message to help the team understand your request.

Email Enquiries

For questions about your GoldenRoo account, payments or promotions, email [email protected]. Describe your enquiry clearly and include any relevant transaction references. Before sending identity documents, confirm the approved submission method with the support team.

Office Address

7 R Porter St, Ryde NSW 2112, Australia.

Whether you need help using your account or want to suggest an improvement, GoldenRoo support provides a point of contact for your questions. Keep your enquiry specific and leave sensitive account information out of general feedback.