GoldenRoo Login and Registration in Australia
The GoldenRoo registration process is fast, requiring just a few minutes from you and placing nothing more on you but providing basic data needed by the site. Signing up for a free account will only give you access to all of the games offered by GoldenRoo in demo mode. To use real-money gaming, you need to deposit money into your account. Golden Roo Australia login will always be possible anytime after you register, giving you the ability to log back into your account and continue playing from the same point where you left off without having to repeat the initial actions.
The login procedure is the same for both the Golden Roo Australia site on the desktop and the Progressive Web Application on the mobile device. The same password will give access to all parts of the website, such as the cashier, bonuses, verification page, and transactions. Correct registration information avoids problems during identity verification.
GoldenRoo Sign Up Process
GoldenRoo registration process starts from the website itself and takes place in an orderly manner. The form contains information that is necessary and mandatory for future verification through the documents. As soon as you complete it, you gain instant access to the lobby in the demo version and can try out pokies, Instant Win games, and live tables without making a deposit. Here are the steps for account creation:
- Click on the Sign Up link found at the GoldenRoo home page.
- Fill up the form with an accurate email address and choose a good password.
- Choose your country of residence as Australia and input any available promo code.
- Indicate your age as above 18 years and agree to the terms and policies.
- Key in your first name, last name, birthday, gender, home address, city, zip code and phone number.
- Go through the whole entered information carefully and click the Save button.
Google and Microsoft sign up links have been placed in the first form for faster creation of an account via your pre-existing Google and Microsoft accounts. Once you have registered successfully, you can then log in to your new account right away. An individual user can only create a single account according to the terms and conditions.
Sign Up Bonuses
GoldenRoo offers a welcome package to all new members through a three-tiered welcome bonus programme. The bonuses begin immediately on the first deposit made, followed by subsequent deposits adding to the bonuses received. The first deposit bonuses provide a 100% match up to 500 AUD, along with 100 free spins and 100 loyalty points. To avail of this level of bonus, you need to make at least 30 AUD as a deposit, which will be immediately credited to your account. For players who make huge deposits, they get better offers of 2,500 AUD, along with 200 free spins and 500 loyalty points for at least 300 AUD.
More benefits with second and third deposits:
- Second deposit: 50% match up to 1,000 AUD, 50 free spins, 50 points
- Third deposit: 75% match up to 750 AUD, 75 free spins, 75 points
GoldenRoo Casino Login
Players need to access the official website and click on the GoldenRoo login button, which is located at the top of the web page. The login screen opens, displaying the email and password entry fields, as well as social login possibilities. Type your email address that was used during registration and your password. If you have registered through Google or Microsoft, then log in through it as well. You will need to enter the same information as during registration.
Once logged into the account, users have instant access to the game lobby, wallet, bonuses, cashback, and transaction history. The same login and password combination is applicable to both the desktop platform and Progressive Web Application for Android and iOS platforms. In case one has forgotten their password, click on the “Forgot your password” option under the password box, enter the email used during registration, and proceed with password recovery instructions sent to the specified email address.
AML KYC
AML and KYC regulations are used by GoldenRoo for purposes of verifying your identity and residence and meeting anti-money laundering requirements. Verification is a mandatory process for any client when lifetime deposits go beyond 5,000 AUD, a client requests to withdraw money, or any transaction is marked as suspicious. The section of the profile where the verification process takes place contains information about the progress of the procedure that generally starts from “pending” right after registration.
The process will involve providing a government-issued proof of identification, such as your Australian passport or driver licence, along with a picture of you holding this document. Proof of residency is also necessary and will include either your recent bill or bank statement from a recognised Australian organisation issued within the last three months. It must have your full name, and your proof of identification must stay valid for at least another three months.
Withdrawals and some features in accounts are temporarily blocked during the review period. An extra verification process involving a verification call may precede the release of the withdrawal amount. Rejected documents get an automatic reply to clarify why they were rejected using a support ticket. Early verification ensures that future withdrawal requests will not experience any difficulties. The process of verification is seen by GoldenRoo as a normal security measure for both parties.
Restricted Territories
Golden Roo Casino holds an Anjouan licence and adheres to geographical restrictions as per the terms and conditions. Entry from some geographical locations is restricted for compliance with the necessary rules. Australian players can use the entire platform as per the licence requirements, which include full access with AUD balances.
You will not be able to use GoldenRoo if you try to register from one of these countries.:
- Austria
- France and it’s territories
- Germany
- Netherlands and it’s territories
- Spain
- Union of Comoros
- United Kingdom
- USA and it’s territories
- All FATF Blacklisted countries,
- any other jurisdictions deemed prohibited by Anjouan Offshore Financial Authority
How to Delete Account
Account closure on GoldenRoo cannot be done through the account management menu itself, as there is no self-service button. Instead, one will have to request account closure via email, using the address linked to the account. One should ensure that there is no money left in the account before requesting account closure.
Upon receiving confirmation from support, the account will be closed and the communication with the user will end. Self-exclusion for at least six months is possible, during which time the account will be blocked and all the communication will cease. Another variant is the cooling-off period of seven days. This is done by contacting customer support. It is strictly prohibited to have more than one account, as the creation of a new one after the closing is not permitted.